Sales Policy for Pacetopix
Effective Date: February 21, 2025
At Pacetopix, we are committed to providing our customers with high-quality baseball products at competitive prices. This Sales Policy outlines the terms and conditions under which we sell our products, process orders, and provide services. By shopping with us, you agree to comply with the terms set forth in this policy.
1. Product Information
We make every effort to provide accurate and up-to-date information regarding the products listed on our website. Each product is described with the relevant details, including images, sizes, prices, and availability. However, we do not guarantee the accuracy, completeness, or reliability of any product information. In the event of a pricing or description error, Pacetopix reserves the right to correct the error and inform you accordingly. You will have the option to accept the corrected price or cancel the order and receive a full refund.
2. Pricing and Payment
All prices on Pacetopix are listed in U.S. dollars (USD) and are subject to change without prior notice. Prices do not include applicable taxes, shipping fees, or other charges unless specified at checkout. We strive to offer fair and competitive pricing for our products.
We accept a variety of payment methods, including:
- Credit and debit cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay
- Google Pay
Payment is processed securely at the time of checkout. By providing payment information, you authorize Pacetopix to charge your chosen payment method for the total order amount, including taxes and shipping charges.
3. Order Processing
Once you place an order with Pacetopix, we will begin processing it as soon as possible. Orders are typically processed within 1-2 business days, but this may vary depending on product availability, shipping destination, and order volume. After your order is processed, we will send you an order confirmation email, followed by a shipping confirmation email once your items have been dispatched.
Please note that Pacetopix reserves the right to cancel or modify orders in cases of product unavailability, fraudulent activity, or payment issues. In such cases, we will notify you promptly.
4. Shipping and Delivery
Pacetopix offers several shipping options to ensure that your order reaches you in a timely manner. The available shipping methods are:
- Standard Shipping: Typically takes 5-7 business days for delivery.
- Expedited Shipping: Typically takes 2-3 business days for delivery.
- Overnight Shipping: Next business day delivery (subject to availability).
Shipping charges will be calculated based on your order size, weight, and shipping destination. Free standard shipping is available on orders over a specified amount, which will be displayed at checkout.
Once your order is shipped, you will receive a tracking number to monitor your package. Please note that shipping times are estimates and may be affected by factors such as carrier delays, weather conditions, or holidays.
5. Returns and Exchanges
We want you to be satisfied with your purchase, and if you are not, we offer a straightforward return and exchange process. Products can be returned within 30 days of delivery if they are in new, unused condition with original packaging and tags.
Please review our Refund and Return Policy for detailed instructions on how to return or exchange items. If you receive a damaged or defective product, please contact us immediately for assistance with a replacement or refund.
Pacetopix does not offer direct exchanges, but you can return the original item for a refund and place a new order for the desired product.
6. Cancellations
We strive to process orders quickly, but if you need to cancel an order, please contact us as soon as possible. If the order has not yet been processed or shipped, we will cancel it and issue a full refund. Once the order has been shipped, cancellations are not possible, and you will need to follow our return policy if you wish to return the item.
7. Sales Tax
Sales tax will be applied to your order based on your shipping address. The applicable tax will be calculated and displayed during the checkout process. Pacetopix is required to collect sales tax in states where we have a tax obligation, in compliance with local tax laws.
8. Promotions and Discounts
From time to time, we offer promotional discounts and special offers. These offers will be clearly communicated on our website, and you may be required to enter a discount code during checkout to apply the promotion. Promotions cannot be combined with other offers unless explicitly stated.
Please note that promotions are subject to availability and may be withdrawn or modified at any time without prior notice.
9. Customer Responsibilities
As a customer, you are responsible for providing accurate and complete information when making a purchase. This includes entering the correct shipping address, phone number, and payment details. Pacetopix is not responsible for delays or errors resulting from incorrect information provided during checkout.
If your shipping address is incorrect, we will not be responsible for lost or delayed packages. Please double-check your information before completing your order.
10. Payment for Pre-Orders and Backorders
For pre-order items or backordered products, Pacetopix may charge your payment method at the time the order is placed. If the item becomes available before the expected release date, we will ship your order as soon as possible. If the product becomes unavailable or there are significant delays, we will notify you and offer options such as cancellation or a full refund.
11. Privacy and Security
At Pacetopix, we are committed to safeguarding your privacy and security. We use encryption and other security measures to protect your personal and payment information. For more information on how we protect your data, please review our Privacy Policy.
12. Intellectual Property
All content on the Pacetopix website, including text, images, logos, and product descriptions, is the intellectual property of Pacetopix or its licensors. You may not use, copy, or reproduce any content from our website without prior written consent.
13. Limitation of Liability
Pacetopix is not liable for any indirect, incidental, or consequential damages resulting from your use of our website, products, or services. Our total liability in connection with any order is limited to the total amount paid by you for that order.
14. Governing Law and Dispute Resolution
These Sales Terms are governed by the laws of the state of Texas, United States. Any disputes arising from the use of our website or products will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
15. Customer Support
If you have any questions or need assistance with your order, our customer support team is here to help. You can reach us by using the following contact information:
Pacetopix
4381 Crestview Terrace
Karnes City, Texas
Phone: 830-623-2099
Email: info@pacetopix.xyz
Website: www.pacetopix.xyz
16. Changes to This Sales Policy
We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically to stay informed about any changes.
Thank you for choosing Pacetopix. We are committed to providing you with high-quality products and excellent customer service. If you have any questions or concerns, please do not hesitate to contact us.